IT Data Center Outsourcing Manager

IT Data Center Outsourcing Manager

Job Location US-IL-Downers Grove

Overview:

Our mission is to be our customers’ expert partner in managed services and consulting solutions across the global business supply chain, delivering value and growth from source to consumer. We reach beyond categories, industries, technologies and suppliers to leverage our expertise in an unbiased and impartial approach that is focused solely on our customers’ needs. 

Today some of the world’s most respected brands rely on our packaging expertise, marketing and business analytics, supply chain services, promotions management know-how, and recycling and waste solutions to deliver a competitive advantage for their business and an unshakeable respect for their corporate and environmental program impacts.

Responsibilities:

The Data Center Outsourcing Manager in this role will ensure data center services from our most critical strategic vendor are delivered with highest quality, consistency, and in a timely manner. The manager in this position is an individual contributor who will develop and execute governance, performance management, and quality control processes to ensure vendor deliverables meet the service level agreements. Additional responsibilities:

Oversee consistent delivery of vendor services

Ensure the vendor is properly executing day-to-day monitoring, security reviews, back-ups, incident management, problem management, and change management

Establish and develop plans to meet long-term strategic goals and objectives for the vendor 

Measure and manage vendor performance according to contractual obligations

Advocate on behalf of internal engineers with the vendor's service delivery teams

Understand and clearly communicate goals, objectives, and requirements of IT and internal business within the organization and with the vendor

Ensure effective business relationships internally and externally

Act as counterpart to the vendor's service delivery manager and the vendor's full-service delivery team

Design and implement business processes that improve day-to-day delivery

Ensure proactive communication with the vendor to receive recommendations for appropriate new technologies, and aligning service delivery with business objectives

Job Requirements:

Bachelor's degree or equivalent experience

6+ years' experience in IT (or similar environment) in roles of increasing responsibility and demonstrated leadership

4+ years' experience with service delivery management, vendor management, and/or customer service management or experience managing a large supplier base

Experience with process design and implementation

ITIL Foundations certification or familiarity

Demonstrated career experience building and managing highly effective relationships

Experience driving change in an organization through communication, leadership, and influencing without managerial authority

Process design, improvement, and management

Outstanding verbal and written communication

Analytical with experience providing reports to team members and stakeholders

Experience measuring and managing SLAs

MS Office experience (Excel)

Benefits

HAVI Global Solutions provides comprehensive benefits offerings to all full-time employees starting on day one. Our benefits include options for medical and dental insurance, 401(k) plan with Company matching provision, profit sharing, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits (including discounts on products & services), employee assistance program, and disability insurance.

Exciting Challenges Await You at HAVI Global Solutions

Part of our philosophy and approach to business success is to continuously reinvest in our tools, technology, and people. Our employees are offered competitive pay and benefits, along with the ability to work flexibly in order to meet their personal and career goals. We leverage comprehensive training and development programs as well as a variety of networking opportunities to accelerate their growth. 

At HAVI Global Solutions you will find yourself surrounded by professionals who are diverse in thought and collaborative in their approach to achieving business results.

We are proud to be an equal opportunity employer.click to apply

IT Support Specialist

IT Support Specialist

Requisition ID:  11012

Position Title:  IT Support Specialist

Work Location:  TVHS

Department Number:  8311

Department Name:  Administration

Hours Bi-Weekly:  40

Shift:  Days only

Work Days:  Varies

Hours per day:  8

Work Status:  Part-time

Requirement:  Experienced

Job Description:

The Information System Analyst is an advanced technical position supporting the computer environment at CFHA and the TVRH Foundation. These activities involve all areas of information technology, including hardware, software, printing, networking and user training issues. Additionally, this position may be assigned specialized tasks or assignments consistent with the needs of the organization. Communication is a critical part of this job and the specialist must demonstrate the ability to communicate at all levels regarding specific job activities. The person in this role will be expected to provide all types and levels of support to the computer users. Routine tasks include: Set up spreadsheets, complete required data entry develop and run ad hoc reports. Troubleshoot, diagnose and repair all personal computer problems on the network encompassing workstations and printers. Assist with setup and install new workstations. Provide support and configuration for Desktop applications such as Microsoft Office suite and Outlook email client. Assume responsibility for specific Foundation functions. Serve as person On-Call & address all Foundation computer users needs Assist with set up, installation and troubleshooting of software for Foundation staff and volunteers as needed. This position requires advanced knowledge of personal computer and networking skills, and will be involved in hardware, software and networking tasks. Additionally, this position will be expected to assist in specialized tasks and project management in the Foundation. This position will also handle a wide variety of personal computer related calls, such as user set-up and administration and support of network based applications. This position requires the individual to function at a capacity to provide supervision and guidance in completion of tasks of all subordinates. This position will be expected to maintain an effective level of technical proficiency in order to meet the demands of the organization. 2 years experience in computers with Associate Degree or some college; 1 year with Bachelor’s degree. Windows, networking, printing and security configuration and maintenance. Microsoft Office, Outlook, Internet Explorer installation and support. Functional knowledge of PC configuration, installation and support.Click to apply

IT Support Intern

IT Support Intern

IT Support Intern (6281)

Requisition Number 6281 - Posted 08/20/2013 - Corporate Operations - Professional - 0% - Regular Full Time - Ariba

Ariba, an SAP company, is the world’s business commerce network. Ariba combines industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba® Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the Ariba Network to simplify inter-enterprise commerce and enhance the results that they deliver.  

Title:  IT Support Intern 

Department: IT Global Operations 

Location: Sunnyvale, CA 

Reports To: IT Support Manager 

Job Description Overview 

Ariba, Inc. is the leading provider of collaborative business commerce solutions. Ariba combines industry-leading software as a service (SaaS) technology to optimize the complete commerce lifecycle with the world's largest web-based community to discover, connect and collaborate with a global network of trading partners, delivering everything needed to control costs, minimize risk, improve profits and enhance cash flow and operations – all in a cloud-based environment. Whether you’re buying, selling or managing cash, you can do it more efficiently and effectively in the Ariba® Commerce Cloud. Over 300,000 companies, including more than 90 percent of the Fortune 100, use Ariba’s solutions to drive more efficient inter-enterprise commerce.  

Ariba IT is currently looking for a paid intern for the IT Support team. Individual must have outstanding communications skills (speaking, listening, written, etc.), superior customer support, learn quickly and be a team player. Intern candidate must be working toward an AS/BS degree in Computer Science or related field and be available to work 20 – 30 hours a week Monday -Friday. 

Duties and Responsibilities 

·         Field incoming help desk requests from internal customers via telephone, ticket system and e-mail in a courteous and timely manner.

·         Prioritize and schedule problem resolution. Escalate issues (when required) to the appropriately experienced technician.

·         Build rapport and elicit problem details from internal customers.  

Preferred Qualifications 

·         Basic understanding of Microsoft OS (XP, 2000)/OfficeXP/2003, installation and support.

·         Ability to provide telephone/on-site support to local and remote corporate users.

·         Ability to perform installations and configurations of PC hardware and software.

·         Assist internal customers with issues involving desktop hardware, operating system, application and networking issues.

·         Track and deploy IT asset inventory.

·         Assist in shipping of equipment (laptops, servers, etc…).  

Basic Minimum Qualifications 

·         Must be able to lift items > 50lbs.

·         Must be working toward an AS/BS degree in Computer Science or related field and be available to work 20 – 30 hours a week Monday -Friday

Ariba, Inc. is an EEO/Affirmation Action employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category. 

Computer Programmer

Computer Programmer

Location: Corporate Office, Fort Worth, TX

Job Code: 37

Number of Openings: 0

Description

DSS Research is an innovative market research firm that applies quantitative and qualitative methodologies, matched with state-of-the-art technology, to conduct market research studies for health care organizations.  As a result, our clients gain invaluable insight and knowledge into an ever-changing industry and the people they serve.

Since the beginning, DSS Research has benefited from the skills and dedication of extraordinary people.  Today, we continue to seek the best talent to build upon our 30-year success story.  In return, our employees enjoy a progressive corporate culture, supportive work environment, opportunities for professional growth, and a chance to provide market research services to health care organizations across the country.

Internet/CATI Programmer

We are presently searching for an Internet/CATI Programmer who can join the DSS Research team.  The Internet/CATI Programmer is responsible for coding market research surveys for telephone and web applications.

The ideal candidate has a functional knowledge of HTML, JavaScript, and some CSS. The Computer Programmer will script most heavily in Visual Basic and use classic ASP.

Essential Duties and Responsibilities:

Program market research surveys to be administered by telephone or web applications

Maintain quality to ensure defects are recognized and fixed

Education: High school diploma required.  Bachelor’s Degree preferred.

Required Experience:

1+ years of professional programming experience

Basic knowledge of programming concepts

Basic knowledge of Visual Basic, JavaScript, ASP, SQL, etc.

Strong written and verbal communication skills

Dependable and responsible

Work with minimal supervision and exhibit sense of urgency

Show initiative and take proactive approach to work

DSS Research offers a competitive compensation and benefits package that includes health, dental, and vision insurance, paid time off, holiday pay, and 401(k) retirement savings program.  All job applicants must be authorized to work in the United States and be able to pass a drug screen and criminal background check.Apply jobs: Computer Programmer

Network Systems Engineer

Network Systems Engineer

Immediate Start

Sydney based opportunity

Attractive salary package on offer!

EDT Global are working with a well respected and market leading organisation who are currently looking for a Senior Network Systems Engineer to join them on a permanent basis in their Sydney office.

This is a superb opportunity for someone who enjoys keeping up to date with bleeding edge technology and wants to work within a highly skilled team and continue to learn and grow as an engineer.

The ideal candidate will have a broad knowledge of both networking and system technologies. As well as fluency in at least one high level programming language including Python, Perl and Powershell.

Some of the responsibilities will include;

Maintaining, monitoring and enhancing the network infrastructure

Automate the configuration and roll-out of network devices

Research and innovation across technology stacks

Some of the skills required;

Extensive experience in LAN + WAN

TCP/IP, NPLS, BGP

Virtualisation

Mixed platform experience; Juniper,Cisco.

Strong networking skills across switching, routing and Firewalls (CISCO, Checkpoint, Juniper),

Switching protocols

One programming language would be highly regarded pref Python, Perl or Powershell

Demonstrated L3+ Network Support Experience

Deep Networks Knowledge - TCP, Packet Flow, Network Layer (within Applications)

Low Latency, High-Availability, and Performance of WAN technologies

Experience with Linux and Unix Scripting/troubleshooting

In addition to the above technical experience it's expected that you will have excellent communication and customer-facing skills, along with superb business acumen.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Lily Mickleburgh via phone, quoting Ref No. P-I-S-006217. 

Company:  EDT Global

Employment Type:  Permanent

Location:  Sydney, Sydney, Australia

Start Date:  ASAP

Salary:  Not Included

Contact:  Lily Mickleburgh

Please send Resumes(CV's) as WORD .doc .docx .pdf .rtf .htm .html .wps .txt files only.

Apply Jobs: Network Systems Engineer

Shop Welder

Shop Welder

Job ID: TMP-NB00008270-E-03

Job Location: Gillette, WY

Position Type: Welder

Post Date: 08/30/2013

Company

Kiewit is one of North America's largest and most respected construction and engineering organizations. With its roots dating back to 1884, the employee-owned company operates through a network of offices and projects in the United States, Canada and Australia. Kiewit offers construction and engineering services in a variety of markets including transportation, water/wastewater, power, oil, gas and chemical, building and mining. Kiewit had 2012 revenues of more than $11 billion and employs more than 30,000 staff and craft employees.

Project

Buckskin Mining Company, Gillette Wyoming

Tasks

Shop Welder

Requirements

The qualified applicant must deomonstrate proficiency in the following areas: Fabrication, truck frame and bed repair, Arc, mig and dual shield welding.

Apply Job: Shop Welder

IT Technician

Help Desk Support - (IT Technician - Level I)

Tracking Code: 333-424

Job Description

The IT Technician is responsible for “level 1” hardware and software support of desktops and laptop computers for office and field personnel.  Other functions would include supporting printers, copiers, and mobile devices.  The IT Technician performs these support tasks over the phone, via email and in person.  The IT Technician documents, tracks and monitors the problems to ensure timely resolution.

Essential Duties

• Perform company-wide customer support for all IT issues.
• Performs a variety of IT tasks including general IT issues, computer support, printers, copiers, phones, laptops and PDA devices.
• Software support on all company-wide products and applications plus any standard MS Office products.
• Some after-hours and weekend work will be required.
• Minimum travel may be required.

Requirements

• Experience with Windows OS 2000/XP/Vista/7. MS Office, Outlook, IE and other TCP applications.
• General understanding of networks, switches and hubs.
• Install and support of computer programs, installation issues and removal process including disk formatting.
• General Understanding of VPN, terminal services and remote connectivity.
• Excellent troubleshooting and resolution skills including good judgment and decisions skills.
• Experience with Help Desk ticketing procedures and software
• Some experience with Active Directory for setting up user accounts.
• Some experience with installing virus products and removing viruses.

Educational Requirements 

• Associate degree or A+ certification and 1 year of experience with hands on support.  
• Must speak English fluently and clearly

Physical Demands  

Lift at least 50 lbs to 4 feet and carry to another floor including stair climbs up or down.

Work Environment  

General Office.

Job Location : Deer Park, Texas, United States

Position Type :Full-Time/Regular

Apply job: IT Technician