Showing posts with label IT Jobs. Show all posts
Showing posts with label IT Jobs. Show all posts

Wednesday, 4 September 2013

Information Security - Freshers

Information Security - Freshers 


Location: Atlanta, GA  
Area Code: 678  
Telecommute: no  
Travel Required: none 

Skills: AIX / UNIX / Tivoli 

Pay Rate: DOE  
Tax Term: FULLTIME CON_CORP CON_IND CON_W2 CON_HIRE_CORP CON_HIRE_IND CON_HIRE_W2 PARTTIME

Date Posted: 9-3-2013  

Position ID: 824963  

Dice ID: 10200659  


About recruiter:
intiGrow is a Global Enterprise Security company delivering comprehensive security solutions and competitively priced security services to a myriad of industry verticals, empowering enterprises to achieve a business enabled defense-in-depth security posture, manage corporate risk, improve compliance, and attain proactive detection and prevention of security threats to their computing infrastructure, data, and applications. With the vision to be a trusted Information Security leader by providing robust security solutions and a diverse set of security services, intiGrow has established itself as a choice of providers for over 200 customers spanning Banking and Financial Services, Insurance, Health Care, Retail, and Telecom industry segments.
Visit www.intiGrow.com  to learn more about our culture, benefits and opportunities. 



Desired Profile:

Experience : Between 0 to 3 Months
Should possess Good communication skills.
MS (Computer Science, Information Security, Information Assurance)
Must be a self-starter, responsive.
Basic Java Programming skills.


Role : System Analyst – Identity and Access Management


Identity and access management (IAM) deals with how users within an organization are given an identity - and how it is protected, including saving critical applications, data and systems from unauthorized access while managing the identities and access rights of people both inside and outside the organization. Identity and access management involves protecting our data assets and implementing processes and procurement standards to run business more intelligently.  
We invite Information Technology graduates to pursue fulltime Job opportunities with our organization. Our training Program comprises of exhaustive online and Classroom based training in IAM (Identity and Access Management) technologies, upon successful completion of which the prospective students will be provided with an opportunity to work on Assignments and gain real-world experience and launch a successful career with us in the cutting edge and exciting field of Information Security.



Note: Kindly forward this email to your friends and other known people who are on OPT and also interested to work. Please send the resumes on pallavi.jain@intiGrow.com

Pallavi JainResource Manager | intiGrow2760 Peachtree Ind. Blvd.Suite D, Duluth, GA 30097, USAMobile : 404-287-0529 | GTalk: pallavi.intigrowE-mail: pallavi.jain@intiGrow.com| Web: www.intiGrow.comYour Attitude almost always determines your Altitude in life


Service Specialist IT Jobs in USA

Service Specialist


Date: Aug 15, 2013
Location: Pikeville, KY, US

Job Description
- Pikeville, KY---Weddington Plaza, 01393

Job Title: Service Specialist

Do you like serving customers and doing everything you can to make them happy? Do you like working in a fast and ever changing environment, with new shops, new fashion, and new technology? Do you like being a part of something that’s never been done before? Well…being a Service Specialist in the new jcp might be the position for you! Come be a part of a team that is changing the face of retail forever.

The Service Specialist’s role is to always be on the lookout for customers that need assistance or merchandise that needs to be reset. You will make jcp America’s Favorite Store.

Responsibilities


  • Assists customers – You seek out customers and do whatever you can to make their experience GREAT. You listen, you help, and you make them want to come back!
  • Adjusts to customer flow – You’re always on the move and making sure that you are available to provide assistance to customers or your teammates.
  • Maintains product presentation – You are always making adjustments to how the merchandise is displayed after the customer has taken time to explore all of our great products!
  • Replenishes products – You’ve got your finger on the pulse of the customer; you know when merchandise is getting low and you know just where to get more to ensure all of our customers have the styles and sizes they need!
  • Participates in a learning environment – You’re like a sponge ready to absorb new information from your peers or training materials on our merchandise, shops or business processes.

Skills and Characteristics:



People Skills – You are outgoing and have no problem striking up a conversation with complete strangers. You like working in a team environment where you help your peers and they help you!

  • Attitude – You are a “glass half- full” type of person. You can take any situation and make it a positive.
  • Motivation – You have an internal drive to be fantastic. There’s no one that works harder than YOU!
  • Adaptability – You are a chameleon. You can change directions on a dime. You can do something one day and do it completely differently the next without missing a beat.
  • Passion for Retail – You love the retail environment. You love being on your feet, moving around, handling merchandise, and making people HAPPY!


Due to the overwhelming interest in our team member employment opportunities this Service Specialist position will always be accepting new applications to ensure we can meet our customer’s demand for a great store experience. Should your application be considered for an official opening, you will be contacted by one of the store team members for further consideration.

Nearest Major Market: Pikeville 
Job Segments: Fashion Retail, Fashion

IT Business Management Analyst

IT Business Management Analyst


Job ID : 1694536
Job Title : Sr-IT-Business-Management-Analyst
Location : Charlotte, NC US
Posted On : 9-3-2013
Job Type : Full Time


Job Description:

TIAA-CREF is seeking a Business Management Analyst to work within its IT Risk and Security function.  The applicant will ensure that the day-to-day activities involved in "running IT as a business" are optimized and cost effective to support sound decision making.  Specific dimensions of business management include financial oversight and control, portfolio management, business performance management (metrics and reporting), process management, communication and human capital management. This role is critical to IT Risk and Security’s ability to demonstrate, evidence and communicate successful execution of its strategy.

Responsibilities:


  • Enable sound decision making by ensuring that data used in analyses and reporting is reliable and accurate; perform basic analyses on the business management data (portfolio, metrics, financials, risks, etc.). 
  • Apply an understanding of best practices to the execution of the business management practice or discipline.
  • Focus on simplifying process, and on creation of just-enough process. 
  • Drive best practices, streamlining, accuracy and consistency.  
  • Provide consulting and support to process owners and teams where needed based on the varying maturity levels and needs.
  • Ensure process and tool standards are established and communicated with supporting job aides.
  • Practical experience with process improvement initiatives and methodologies required.
  • Must be a good communicator with superior listening and influencing skills, the ability to think out of the box and provide creative solutions and to challenge the status quo.
  • Good knowledge of organizational change management required, preferably in an IT organization.
  • Practical experience as a change agent preferred.
  • Information Gathering and Analysis Collaborate with data providers to improve accuracy and/or timeliness of information delivery.
  • Analyze and assess data/metrics gathered for key themes and/or trends that should be highlighted to senior management.
  • Deliver accurate and timely data, metrics and reports for key organizational meetings.
  • Monitor and track risks, issues and action items to ensure accountability, follow through and resolution as per prescribed commitments.
  • Assess delivery and operational processes for improvement opportunities; propose improvement options/actions.
  • Develop insightful and accurate reports on progress against objectives.
  • Creatively enhance business management artifacts to improve message impact.
  • Support senior management/technology area on execution of key meetings, e.g., staff, town hall, off sites.
  • Contribute to IT wide business management projects that foster standardization and consistency. 
  • Identify and share best practices within technology area.

Qualifications

Requirements:


  • Bachelor's degree or equivalent required
  • 4 years experience in Information Technology - business management experience a plus.
  • Project and Program Management:
  • Experience with managing complex IT projects -  PMP (Project Management Professional) certification a plus
  • Process improvement expertise – exposure to Six Sigma or other process improvement methodologies a plus. 
  • Must have hands-on experience, not just theoretical Knowledge of basic IT Risk and Security functions and organizational strategies.
  • Ability to plan and organize self and work in order to achieve objectives and targets.
  • Determined to deliver outcomes and is able to overcome obstacles in order to move forward.
  • Accountable for the delivery of outcomes, strives to meet and exceed the expectations of customers. 
  • Ability to work effectively with colleagues, managers, suppliers and stakeholders.
  • Understands the importance of developing effective partnership relationships with key partners and suppliers. 
  • Has a flexible approach to change, is able to work effectively in a variety of situations, seeks improvements and looks to the future. 
  • Understands and applies the principles of project management and applies methodologies, tools and processes to manage own assignments or simple projects.
  • Demonstrates personal and professional integrity at all times - ability to maintain confidentiality.
  • Tactful, resolute and committed to providing excellent customer service.
  • Superior written and presentational skills; ability to clearly communicate complex messages to a variety of audiences including senior management and the Board.


TIAA is an Equal Employment and Affirmative Action Employer, committed to diversity and inclusion in its workforce. Visit our Careers site to learn more about how we are making a difference.Click to Apply

Monday, 2 September 2013

IT Support Intern

IT Support Intern


IT Support Intern (6281)
Requisition Number 6281 - Posted 08/20/2013 - Corporate Operations - Professional - 0% - Regular Full Time - Ariba

Ariba, an SAP company, is the world’s business commerce network. Ariba combines industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba® Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the Ariba Network to simplify inter-enterprise commerce and enhance the results that they deliver.  

Title:  IT Support Intern 
Department: IT Global Operations 
Location: Sunnyvale, CA 

Reports To: IT Support Manager 

Job Description Overview 

Ariba, Inc. is the leading provider of collaborative business commerce solutions. Ariba combines industry-leading software as a service (SaaS) technology to optimize the complete commerce lifecycle with the world's largest web-based community to discover, connect and collaborate with a global network of trading partners, delivering everything needed to control costs, minimize risk, improve profits and enhance cash flow and operations – all in a cloud-based environment. Whether you’re buying, selling or managing cash, you can do it more efficiently and effectively in the Ariba® Commerce Cloud. Over 300,000 companies, including more than 90 percent of the Fortune 100, use Ariba’s solutions to drive more efficient inter-enterprise commerce.  





Ariba IT is currently looking for a paid intern for the IT Support team. Individual must have outstanding communications skills (speaking, listening, written, etc.), superior customer support, learn quickly and be a team player. Intern candidate must be working toward an AS/BS degree in Computer Science or related field and be available to work 20 – 30 hours a week Monday -Friday. 



Duties and Responsibilities 


·         Field incoming help desk requests from internal customers via telephone, ticket system and e-mail in a courteous and timely manner.


·         Prioritize and schedule problem resolution. Escalate issues (when required) to the appropriately experienced technician.


·         Build rapport and elicit problem details from internal customers.  



Preferred Qualifications 



·         Basic understanding of Microsoft OS (XP, 2000)/OfficeXP/2003, installation and support.


·         Ability to provide telephone/on-site support to local and remote corporate users.


·         Ability to perform installations and configurations of PC hardware and software.


·         Assist internal customers with issues involving desktop hardware, operating system, application and networking issues.


·         Track and deploy IT asset inventory.


·         Assist in shipping of equipment (laptops, servers, etc…).  






Basic Minimum Qualifications 



·         Must be able to lift items > 50lbs.


·         Must be working toward an AS/BS degree in Computer Science or related field and be available to work 20 – 30 hours a week Monday -Friday

Ariba, Inc. is an EEO/Affirmation Action employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category. 

Sunday, 1 September 2013

IT Technician

Help Desk Support - (IT Technician - Level I)



Tracking Code: 333-424


Job Description


The IT Technician is responsible for “level 1” hardware and software support of desktops and laptop computers for office and field personnel.  Other functions would include supporting printers, copiers, and mobile devices.  The IT Technician performs these support tasks over the phone, via email and in person.  The IT Technician documents, tracks and monitors the problems to ensure timely resolution.

Essential Duties


  • Perform company-wide customer support for all IT issues.
  • Performs a variety of IT tasks including general IT issues, computer support, printers, copiers, phones, laptops and PDA devices.
  • Software support on all company-wide products and applications plus any standard MS Office products.
  • Some after-hours and weekend work will be required.
  • Minimum travel may be required.

Requirements


  • Experience with Windows OS 2000/XP/Vista/7. MS Office, Outlook, IE and other TCP applications.
  • General understanding of networks, switches and hubs.
  • Install and support of computer programs, installation issues and removal process including disk formatting.
  • General Understanding of VPN, terminal services and remote connectivity.
  • Excellent troubleshooting and resolution skills including good judgment and decisions skills.
  • Experience with Help Desk ticketing procedures and software
  • Some experience with Active Directory for setting up user accounts.
  • Some experience with installing virus products and removing viruses.


Educational Requirements 

  • Associate degree or A+ certification and 1 year of experience with hands on support.  
  • Must speak English fluently and clearly


Physical Demands  


Lift at least 50 lbs to 4 feet and carry to another floor including stair climbs up or down.

Work Environment  


General Office.
Job Location : Deer Park, Texas, United States
Position Type :Full-Time/Regular

Apply job: IT Technician

Jr. IT Security Specialist

Jr. IT Security Specialist - (2013-105)


Job Title: Jr. IT Security Specialist
Education: Bachelor's Degree
Location: Alexandria, VA 22314 US (Primary)
Career Level: Associate Staff
Security Requirement: DHS Public Trust
Job Type: Full-time
Travel: 0 - 10%

Job Description:


 The Junior IT Security Specialist will perform ISSO and/or ISSO support responsibilities to include: 

  • Ensuring that security requirements for the assigned major application or general support system are being or shall be met. 
  • Ensuring that requests for certification and accreditation (C&A) of assigned major application or general support system is completed in accordance with FedRAMP guidance. 
  • Ensuring that protective measures for physical security are in compliance with federal policies. 
  • Ensuring compliance with all legal requirements concerning the use of commercial proprietary software, e.g., respecting copyrights and obtaining site licenses. 
  • Maintaining an inventory of hardware and software for the application.
  • Coordinating the development of a Contingency Plan and ensuring that the plan is tested and maintained. 
  • Ensuring risk analyses are completed to determine cost-effective and essential safeguards. 
  • Ensuring preparation of security plans for a major application in a Federal Cloud environment. 
  • Attending security awareness and related training programs and distributing security awareness information to the user community as appropriate. 
  • Reporting IT security incidents (including computer viruses) in accordance with established procedures. 
  • Reporting security incidents not involving IT resources to the appropriate security office. 
  • Providing input to appropriate IT security personnel for preparation of reports to higher authority concerning sensitive information systems. 
  • Determining acceptable level of risk to IT systems as defined by regulatory requirements. 
  • Providing written Risk Assessments 
  • Maintaining a documentation library to include all security documents to include but not limited to the FIPS 199 Workbook, E-Authentication Workbook, System Security Plan, Risk Assessment, Contingency Plan, Contingency Plan Test, Plan of Action and Milestones, Requirements Traceability Matrix, etc.



Job Requirements

REQUIRED EDUCATION 
Bachelor’s Degree and at least one IT Security Certification (e.g., Security +, CEH, CISSP, GSEC, etc.)
REQUIRED YEARS OF RELEVANT EXPERIENCE : 3  

REQUIRED SKILLS 


  • Familiarity with one or more of DHS Directive 4300A, FIPS Pubs 199 & 200, and NIST Special Pubs 800-37 & 800-53. 
  • Understanding of business security practices and procedures. 
  • Performing Certification & Accreditation. 
  • Knowledge of current security tools available. 
  • Hardware/software security implementation. 
  • Different communication protocols.

US Citizenship is required by the customer contract. 
A current SECRET clearance is preferred to expedite obtaining Public Trust.

PREFERRED SKILLS  


  • Experience as an Information System Security Officer (ISSO). 
  • Familiar with FedRAMP Guidance. 
  • Familiarity with commercial products and current Internet/EC technology. 
  • Experience with POA&M management. 
  • Encryption techniques/tools. 
  • Performing Risk Analysis and Assessment. 

Apply for Jobs: JR.IT Security Specialist

Friday, 16 August 2013

Unix Computer Operator

Unix Computer Operator-1174945
Description

Description: The Computer Operator primarily performs batch processing of data files on computer systems within multiple environments. The Operator documents shift activities and completes checklists as well as coordinates and communicates with a diverse group of computer professionals. The Operator starts, suspends or terminates processing activities and documents these activities accordingly. The Operator also utilizes a help-desk ticketing system and an incident reporting system for issue management
Qualifications

Education and Experience Required:
1-2 years basic UNIX experience (preferred)
Ability to troubleshoot error logs via Putty
Ability to continuously monitor running batch cycles while giving detailed timeline updates on nightly conference call
Ability to generate detailed Excel reports and to interact with all levels of management
Self-starter with the ability to stay on task as a remote worker with minimal supervision
Ability to decipher UNIX log files and triage issues
Excellent communication skills both verbal and written.
Work in a 24 x 7 environment (nights and weekends)
Local to Riverside, CA



Job - Services
Primary Location - United States-California-Los Angeles
Schedule - Full-time
Job Type - Experienced
Shift - Day Job
Travel - No
Posting Date - Aug 16, 2013

freshers Wipro Jobs For Technical Helpdesk in Bangalore

freshers Wipro Jobs For Technical Helpdesk in Bangalore

Wipro Technologies freshers Wipro Jobs For Technical Helpdesk in Bangalore in Bangalore. Apply for Wipro Technologies vacancy for freshers Wipro Jobs For Technical Helpdesk. Download application form for Wipro Technologies freshers Wipro Jobs For Technical Helpdesk vacancy.Search Wipro Technologies government jobs for freshers.

About Us

Wipro Technologies is the No.1 provider of integrated business, technology and process solutions on a global delivery platform.Wipro Technologies is a global services provider delivering technology-driven business solutions that meet the strategic objectives of our clients. Wipro has 40+ �Centers of Excellence� that create solutions around specific needs of industries. Wipro delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World�s first CMMi Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award.

Job Description

Wipro Technologies is hiring Freshers for Technical Helpdesk (Entry Level) profile
Candidates from any degree from any recognized university.(This is an Entry Level Position)

Candidates may be required to work as on-call support of in shifts to provide 24×7 type of support.
Candidates should have good communications skills

QUALIFICATION : Any Degree

EXPERIENCE : 0-1 Years

Candidate Profile

Any Degree

More Information
Location:Bangalore
Education:Any Degree
Experience: Fresher
Industry:Call Center

Apply for job

Saturday, 13 July 2013

CV_RESUMES FOR COMPUTER SCIENTIST

CV FOR COMPUTER SCIENTIST | RESUME FOR COMPUTER SCIENTIST | BIO-DATA FOR COMPUTER SCIENTIST | SAMPLES FORMAT FOR COMPUTER SCIENTIST





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RESUME FOR COMPUTER SCIENTIST
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Olive Green
Mo.No.:+91-00000 00000
145, Mad island,
Khajur bhavan, New Delhi road,
Viharnagar, New Delhi.
India.
Objective
A challenging career in the Computer Science field.

Experience
01
System Administrator –  2001 to 2005
Margin InfoTech, Pune

·        Maximizing the availability and utility of the systems while at the same time honoring individual users’ justifiable expectations of an information and communications environment that is "safe" for its users.
·        As an ERP management, he has the responsibility to ensure that system administrators within their units address these matters and should not permit the establishment of servers and services within their units unless they understand the potential for abuse and accept responsibility for compliance. And users should be welcomed to discuss any or all of these matters with their system administrators. All perceived violations of these guidelines should be reported to Mr. CHIRAG PATEL
·        As system administrator, he may perform routine scans and utilize standard security tools to check for potentially damaging or illegal software on institutional systems.
·        Administering email servers in particular bear a responsibility to respect the privacy of their users’ communication. Email systems should be configured so as to maximize privacy. For example, email that is rejected for technical reasons should be returned to the sender rather than to the "postmaster." And routine error notification messages to the postmaster should contain only message headers, not the message contents. Users are encouraged to ask their email administrator how email systems are configured and under what circumstance their email may be disclosed.
·        As a System Administrator, he is responsible for remaining up-to-date at all times with security issues relevant to the systems they administer. This may be done through means such as their vendors’ information channels or Computer Emergency Response Team (CERT) bulletins. He is required to use this information to apply all recommended security patches in a timely manner.
·        Wide ranging duties in organization usually charged with installing, supporting, maintaining servers of all linked computers and maintain outage of all computers
·        Doing routine audits of systems and software’s, performing backups, applying updates and configuring changes.
·        Installing and configuring new hardware and software, adding removing or updating information, resetting system or passwords
·        Keeping systems virus free and troubleshooting of reported problems in LAN and keeping systems smooth and running in addition he is also performing following duties
·        As technical support assistance
·        Database administrator (DBA)
·        Network administrator/analyst/specialist
·        Application analyst
·        Security administrator
·        Programmer
·        Having an accurate and up-to-date job descriptions that define the system administrator’s duties, scope of systems managed, and appropriate level of access.
·        System administration duties
o        Administration duties at system installation time
§        Configuring system settings
§        Defining currencies and rates
§        Defining system roles
§        Configuring system tabs
§        Defining releases for bug tracker
§        Adding system users
§        Using sugar studio
§        Enabling the mass emailer
o        Recurring administration duties
§        User management
§        Resetting passwords
§        General maintenance
§        Checking for updates to sugar open source
§        System backups
§        Data backups
§        Checking available storage
o        Recurring administration duties
§        Using the upgrade wizard
§        Using the module loader
·        Evaluating the performance of systems resources such as operating systems, servers and Databases and implementing change where required to improve performance
·        Helping to prepare the annual systems engineering goals and objectives planning document.
·        Personnel management
·        Supervising and participating in on-going work and solves exceptional problems as necessary
·        Mr CHIRAG PATEL is also responsible for how administrative services will be provided and executed within the scope of the computing environment. This takes into account the size and complexity of the environment, as well as the number of users, number and types of specific applications deployed, and how computing resources, servers, and services are distributed throughout the network. The operations manager also considers the various service level agreements in place as instituted by the service level management function. All of these elements will influence how the system administration function is designed, and will dictate to a large extent how administrative support services are applied across the company.
·        As print and output management, he deals with all data that is printed or compiled into the reports distributed to various members of the organization and external parties. Print and output management is one of the processes performed by the system administration function.
·        As storage management, he deals with on-site and off-site data storage for the purposes of data protection, restoration, and historical archiving. Storage management is one of the processes performed by the system administration function.

02
System Administrator – 2005 to 2013
Vision IT solution, Ahmedabad

·        Handling more than 50 terminals.
·        Consulting with administrative and technical staff.
·        Determining system definations.
·        Software requirement specification, collection and analysis.
·        Daily database backup (SQL).
·        Controling system access and security.
·        Providing voice and text transmition.
·        Coordinating protocols for operation.
·        Monitoring and optimising system performance.
·        System failures.
·        Data backup.
·        Testing new equipments and systems.
·        Validating error solving in ERP.
·        Managing Report Generation with Crystal 8.5.
·        Software installation such as Windows Server 2003, SQL Server 2000, Windows XP, Windows NT.
·        Hardware installation such as printer, modem, scanner, network card.
·        Interacting with the end user for continuous improvement in the project of  ERP.
·        Collecting software requirement specification (SRS).
·        Database handling, give user rights on system.
·        Systems Maintenance.
·        Purchasing raw materials like carbon seamless tubes and pipes from overseas countries such as Germany and China.
·        Prepararing invoice to customers.
·        Interfacing with external implementation resources for all planning and implementation efforts.
·        Interfacing with Software Project Supplier regarding improvement of the project and coordinating the result of the progress in progress report.
·        Coordinating with the software engineers from the project supplier.
·        Handling Database – DBA (Database Administrator).
·        Considering to risk factor, we take daily database backup in evening on writable CD. So, that in case of failure we can recover our database. The database is written in .ldf and .mdf form. Sometimes it also needed to restore other database.
·        Following all the operation to maintain database:
o        Table generation.
o        Granting and revoking the permission.
o        Running SQL query analyzer to obtain defined result.
o        Managing relationship.
o        Add-remove constraint
o        Prepare foreign key relationship.
o        Create new database user.
o        Maintain lease line of 64 Kbps to transfer the online data from marketing office.
·        Working with the functional leaders to define the implementation processes and milestone:
o        The milestone gives the clear idea for project stage and when it will complete. This milestone is represented to management for clear view of project. The Format we are using for Project milestone is as below.
·        Leading the effort in support of management to define and create report using Crystal 8.5:
o        Periodic reporting requirements
o        Metrics measurement
o        Alerts to transactions falling outside of expected results
o        Field Exporter
o        Sections of report header, detail and footer
·        Administrate user rights (granting and revoking permissions)
·        We are using purchase, production, FAS (Financial Accounting System), inventory, human resources, Sales.
·        Responsible in granting the right to user and at the same time to maintain company’s information securely.
·        Responding to questions regarding the system and capabilities of the current technology and systems in use.
·        Training end-user on computers and ERP:
o        Weekly: weekly training is given to all users for continuous improvement in their field. The end-user comes with the problem at the entry time, suggestion, complain.
o        When amendment comes: after getting any amendment in project i.e. updated EXE then it becomes necessary to train the end-user.
o        When new employee joins: the new user requires the training to understand the whole system and work efficiently.
·        Setting up, troubleshooting and monitoring current and new computer networks both internal and in remote location (lease line)
·        Currently using Realtek RTL8139D, Intel RC8254DEM network card and installing the network cards in new system as well as in old when where replacement needed.
·        Communicating with Network engineer in installation and troubleshooting.
·        Using D-Link cable for networking, the network is connected through 16 Bit Switch or D-Link.
·        Lease line is maintained daily, currently using routers and modem for connectivity of lease line. The router of Tec route 2000 and CYGNUS 606SS Base band modem for connectivity. The router is put up at four premises: BSNL (Bharat Sanchar Nigam Ltd), Mehnana to Ahmedabad BSNL’s and the company. All this four modem for connectivity has to be well-maintained. If connectivity breaks up then we have to set the status of LOCAL, REMOTE, DIG AND PATTERN to continue lease line.
·        Preparing project guidelines for end user’s troubleshooting and give remote access.
·        Projecting guidelines help to end user regarding defination of the function, its description, and guidelines of that module in ERP and giving the remote access to users


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