As a Systems Administrator: Duties and responsibilities include:
·
Handling
more than 50 terminals.
·
Consulting
with administrative and technical staff.
·
Determining
system definations.
·
Software
requirement specification, collection and analysis.
·
Daily
database backup (SQL).
·
Controling
system access and security.
·
Providing
voice and text transmition.
·
Coordinating
protocols for operation.
·
Monitoring
and optimising system performance.
·
System
failures.
·
Data
backup.
·
Testing
new equipments and systems.
·
Validating
error solving in ERP.
·
Managing
Report Generation with Crystal 8.5.
·
Software
installation such as Windows Server 2003, SQL Server 2000, Windows XP, Windows
NT.
·
Hardware
installation such as printer, modem, scanner, network card.
·
Interacting
with the end user for continuous improvement in the project of ERP.
·
Collecting
software requirement specification (SRS).
·
Database
handling, give user rights on system.
·
Systems
Maintenance.
·
Purchasing
raw materials like carbon seamless tubes and pipes from overseas countries such
as Germany and China.
·
Prepararing
invoice to customers.
·
Interfacing with external
implementation resources for all planning and implementation efforts.
·
Interfacing with Software Project Supplier
regarding improvement of the project and coordinating the result of the
progress in progress report.
·
Handling Database – DBA (Database Administrator).
·
Considering to risk factor, we take daily database
backup in evening on writable CD. So, that in case of failure we can recover
our database. The database is written in .ldf and .mdf form. Sometimes it also
needed to restore other database.
·
Following all the operation to maintain database:
o
Table generation.
o
Granting and revoking the permission.
o
Running SQL query analyzer to obtain defined
result.
o
Managing relationship.
o
Add-remove constraint
o
Prepare foreign key relationship.
o
Create new database user.
o
Maintain lease line of 64 Kbps to transfer the
online data from marketing office.
·
Working with the functional leaders to define the
implementation processes and milestone:
o
The milestone gives the clear idea for project
stage and when it will complete. This milestone is represented to management
for clear view of project. The Format we are using for Project milestone is as
below.
·
Leading the effort in support of management to
define and create report using Crystal
8.5:
o
Periodic reporting requirements
o
Metrics measurement
o
Alerts to transactions falling outside of expected
results
o
Field Exporter
o
Sections of report header, detail and footer
·
Administrate user rights (granting and revoking
permissions)
·
Responsible in granting the right to user and at
the same time to maintain company’s information securely.
·
Responding to questions regarding the system and
capabilities of the current technology and systems in use.
o
Weekly: weekly training is given to all users for
continuous improvement in their field. The end-user comes with the problem at
the entry time, suggestion, complain.
o
When amendment comes: after getting any amendment
in project i.e. updated EXE then it becomes necessary to train the end-user.
o
When new employee joins: the new user requires the
training to understand the whole system and work efficiently.
·
Setting up, troubleshooting and monitoring current
and new computer networks both internal and in remote location (lease line)
·
Currently using Realtek RTL8139D, Intel RC8254DEM
network card and installing the network cards in new system as well as in old
when where replacement needed.
·
Using D-Link cable for networking, the network is
connected through 16 Bit Switch or D-Link.
·
Lease line is maintained daily, currently using
routers and modem for connectivity of lease line. The router of Tec route 2000
and CYGNUS 606SS Base band modem for connectivity. The router is put up at four
premises: BSNL (Bharat Sanchar Nigam Ltd), Mehnana to Ahmedabad BSNL’s and the
company. All this four modem for connectivity has to be well-maintained. If
connectivity breaks up then we have to set the status of LOCAL, REMOTE, DIG AND
PATTERN to continue lease line.
·
Preparing project
guidelines for end user’s troubleshooting and give remote access.
·
Projecting guidelines help
to end user regarding defination of the function, its description, and
guidelines of that module in ERP and giving the remote access to users
As system Manager:
Additional responsibilities: -
·
Maximizing the availability and utility of the
systems while at the same time honoring individual users’ justifiable
expectations of an information and communications environment that is
"safe" for its users.
·
As an ERP management, he has the responsibility to
ensure that system administrators within their units address these matters and
should not permit the establishment of servers and services within their units
unless they understand the potential for abuse and accept responsibility for
compliance. And users should be welcomed to discuss any or all of these matters
with their system administrators. All perceived violations of these guidelines
should be reported to Mr. CHIRAG PATEL
·
As system administrator, he may perform routine
scans and utilize standard security tools to check for potentially damaging or
illegal software on institutional systems.
·
Administering email servers in particular bear a
responsibility to respect the privacy of their users’ communication. Email
systems should be configured so as to maximize privacy. For example, email that
is rejected for technical reasons should be returned to the sender rather than
to the "postmaster." And routine error notification messages to the
postmaster should contain only message headers, not the message contents. Users
are encouraged to ask their email administrator how email systems are configured
and under what circumstance their email may be disclosed.
·
As a System Administrator, he is responsible for
remaining up-to-date at all times with security issues relevant to the systems
they administer. This may be done through means such as their vendors’
information channels or Computer Emergency Response Team (CERT) bulletins. He
is required to use this information to apply all recommended security patches
in a timely manner.
·
Wide ranging duties in organization usually
charged with installing, supporting, maintaining servers of all linked
computers and maintain outage of all computers
·
Doing routine audits of systems and software’s,
performing backups, applying updates and configuring changes.
·
Installing and configuring new hardware and
software, adding removing or updating information, resetting system or
passwords
·
Keeping systems virus free and troubleshooting of
reported problems in LAN and keeping systems smooth and running in addition he
is also performing following duties
·
As technical support assistance
·
Database administrator (DBA)
·
Network administrator/analyst/specialist
·
Application analyst
·
Security administrator
·
Programmer
·
Having an accurate and up-to-date job descriptions
that define the system administrator’s duties, scope of systems managed, and
appropriate level of access.
·
System administration duties
o
Administration duties at system installation time
§
Configuring system settings
§
Defining currencies and rates
§
Defining system roles
§
Configuring system tabs
§
Defining releases for bug tracker
§
Adding system users
§
Using sugar studio
§
Enabling the mass emailer
o
Recurring administration duties
§
User management
§
Resetting passwords
§
General maintenance
§
Checking for updates to sugar open source
§
System backups
§
Data backups
§
Checking available storage
o
Recurring administration duties
§
Using the upgrade wizard
§
Using the module loader
·
Evaluating the performance of systems resources
such as operating systems, servers and Databases and implementing change where
required to improve performance
·
Helping to prepare the annual systems engineering
goals and objectives planning document.
·
Personnel management
·
Supervising and participating in on-going work and
solves exceptional problems as necessary
·
Responsible for how administrative services will
be provided and executed within the scope of the computing environment. This
takes into account the size and complexity of the environment, as well as the
number of users, number and types of specific applications deployed, and how
computing resources, servers, and services are distributed throughout the
network. The operations manager also considers the various service level
agreements in place as instituted by the service level management function. All
of these elements will influence how the system administration function is
designed, and will dictate to a large extent how administrative support
services are applied across the company.
·
As print and output management, he deals with all
data that is printed or compiled into the reports distributed to various
members of the organization and external parties. Print and output management
is one of the processes performed by the system administration function.
·
As storage management, he deals with on-site and
off-site data storage for the purposes of data protection, restoration, and
historical archiving. Storage management is one of the processes performed by
the system administration function.
Software and resources:
·
Commercial
Application Development using ORACLE DEVELOPER 2000 – Ivan Bayross
·
PC
Software – RK Taxali
·
System
analysis and design (SAD) – Shelly, Cashman, Roesen Black.
·
Software
engineering – Pankaj Jalote.
·
Reference
books like PC Software by RK Taxali published by Tata McGraw Hill.
·
Bootable
CDs of various operating systems.
·
Operating
system CDs.
·
Software
manuals and help files
·
Microsoft
Windows handbook
·
Microsoft
Office installation and user manual
·
Microsoft
Exchange Server manual
·
Windows
NT handbook
·
Microsoft
Technet CDs
·
Thumb
Attindence machine
·
Networking
·
Printer
·
Modem
·
Scanner
Yours
faithfully,
Full Name
Position Held at the practise
Contact details – phone, email, full work address.
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