STEEL FABRICATOR

STEEL FABRICATOR
Promet Technology Limited - London

Jobcentre Plus, Directgov - We are looking to recruit an experienced steel fabricator, working for our company in the structural steel industry. You will be fabricating structural steel and must be able to read engineer drawings, carry out marking out, prepare steelwork according to fabrication drawings. How to apply You can apply for this job by sending a CV/written application to Jaymeen Hirani at Promet Technology Limited, 31 Chase Road, LONDON, NW10 6PU or to info@promettechnology.co.uk . Employer Promet Technology Limited Job No: WIL/28853 Employer Reference: Steel Fabricator Job SOC Code: 5223 Wage Negotiable Hours 9 HOURS A DAY (OVERTIME IF AVAILABLE) Location LONDON, PARK ROYAL, NW10 6PU NW10 Duration Permanent Date posted 26 March 2012 Pension details No details held Additional information If you are looking for work, Tax Credits could top up your earnings This vacancy meets the requirements of the National Minimum Wage Act If you are unable to apply for the job advertised by the method displayed, due to a health condition or disability, please contact Jobcentre Plus for further assistance. For more information about tax credits, visit the HM Revenue and Customs website

Technical Support Engineer

Technical Support Engineer

The Role :
Primary responsibilities include assisting with highly technical support requests from our enterprise customers around globe via web ticketing system, while maintaining an extremely high level of customer satisfaction.

Primary Responsibilities :

• Perform initial or secondary investigation and respond to web cases.
• Gathering information for each issue.
• Carrying out the necessary research.
• Providing analysis to fully understand the issue.
• Proposing workarounds if appropriate.
• Proposing and discussing fixes, providing advice and educating customers.
• Interfacing with engineering, product management and support management when necessary in order to prioritize customers' requests.
• Incorporating your findings in Red Hat's knowledge base.
• Should be comfortable working in Shifts & handle phone calls when ever required.

Job Requirements

Required Skills & Experience:
Required Technical Skills & Professional Experience:

• Two or more years of commercial Linux experience (5+ for senior) in the enterprise sector - configuration, troubleshooting, debugging, etc.
• Linux system administration experience.
• Good theoretical knowledge of networking, UNIX-like services and concepts.
• Advanced application debugging knowledge.
• Basic kernel debugging and tuning knowledge.
• Strong troubleshooting skills and a passion for problem solving and investigation.
• Strong Customer focus and service orientation.
• Ability to work with conflicting priorities and able to use initiative to develop solutions.
• Previous knowledge of support systems and tools.
• Solid understanding of Open Source technologies and technical support environments.
• Software development/programming experience is preferred.
• Scripting abilities preferred (Perl/Python/Bash).
• Knowledge of enterprise storage solutions and clustering.
• Knowledge of enterprise database solutions.
• Prior participation in open source software projects is preferred.
• IT degree or equivalent experience in the enterprise IT sector
• RHCE or other Linux certification is preferred.

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