Computer Operator wanted

Date: 20 July 2012

Computer Operator

Ref 0320
Location Nairn
Department IOS


Role Overview:
Role Requirements:
To work within a secure Data Centre providing services to clients utilising a variety of technologies including MVS, Fujitsu, HP, Tandem and other environments.
SC security clearance will be obtained if not already cleared.

Working Pattern:
Full time / permanent / 12 hour shifts / 24x7x365

Key Responsibilities:
• Monitoring Tandem, Fujitsu, IBM Mainframe, UNIX, Wintel systems as per schedules and task lists
• Addressing job failures using recovery documentation and by invoking callout to both internal and client support teams in consultation with the Shift Leader
• Run client workloads to schedule, completing checklists to confirm progress
• Incident management of high priority calls
• Reacting to alerts raised by Unicenter
• Ensuring deadlines for SLAs are met
• Utilisation of the internal change and problem management systems
• Fully understand all Operational documentation
• Act as liaison point for all clients Out of Hours
• Complete and distribute status reports for workloads assigned
• Input and monitor client batch schedules including on-line processes and/or automation tools
• Under guidance Load or IPL on-line services as requested by schedules or support teams
• Take appropriate actions when error conditions, overruns, hardware failures or unforeseen events occur including calling out the appropriate support or maintenance staff
• Record all error conditions, overruns, unforeseen events and third party contacts in the appropriate Problem Management system
• Liaise with the relevant Data Centre Media teams regarding loading / unloading of media according to console prompts or scheduled requirements in a timely manner
• At the end of each shift, conduct a handover to the incoming shift. Ensure that the current status of the schedule and any ongoing problems are clearly understood
• Out of office hours, Service Desk calls from customers may be routed to the team. Ensure that these are handled professionally, both in the manner in which the call is answered and in the recording in the Problem Management System
• Suggest improvements to systems, procedures and processes: in the first instance this should be to the Shift Leader, it should then be followed up by means of Procedure amendment forms.

 
Technologies Used:
• Tandem
• Fujitsu
• IBM Mainframe
• UNIX
• Wintel

Person Specification:
Essential:
• Delivery of Services to SLA targets
• Accurate recording of progress through schedules
• Timely and accurate Problem Management System recording
• Basic knowledge of the operating systems
• Familiarity with problem and change control systems
Desirable:
• N/A

Personal Qualities:
Essential:
• Strong communication skills
• Flexibility
• Adaptability
• Initiative
• An ability to work as part of a team
• Attention to detail
• Ability to work to deadlines

N.B -Infrastructure T's & C's will apply upon successful appointment to this role. 
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20 July 2012

Computer Operator Senior

Req ID 240459BR
Industry Job Title: Computer Operator Sr
Standard Job Code/Title N5002: Computer Operator Sr
Required skills High School graduate (with follow-on technical training and/or experience preferred) with demonstrated proficiency in the use of Personal Computers and Microsoft Office applications. Applicant must possess sufficient technical skills to routinely assist with technical and procedural responsibilites in a computer environment tasked with providing a complete spectrum of computer services to both local and remote customers. Experience working with databases and recording tasks in on-line notebooks. Must be willin to work all shifts in a rotating shift environment (including overtime when required) to support the operation of a 24x7 work-center (weekends and holidays included). Successful candidate Successful candidate must have a FULL SECRET CLEARANCE in order to meet eligibility requirements for access to classified information / duties.
Desired skills
Technical school fraduate as a computer operator with SUN Solaris and HP UNIX experience including utilizing FPT and system backup utilities. One(1) year experience in a technical environment to include system startups/shutdowns, performing back-up operations and software installations. Knowledge of and experience with LM Moorestown Help Desk operations considered a plus.
Specific Job Description
Specific candidate will serve as a member of the Naval ystems Computer Center/Computer Programs Test Site (NSCC/CPTS) Program Generation Center (PGC) team at the LM/MS2 Moorestown, NJ facility working in a rotating shift 24x7 environment. Tasks and daily responsibilites will center on the transfer of system and user files (manually and electronically) using various types of physical media and programs (e.g. File Transfer Protocol (FTP), Tape Archive (TAR) across the classified and unclassified VAX and UNIX based networks. Candidate will perform customer and system file archival backups and report problems to system engineers and PGC management for resolution. He/She will also perform initialization of remote and local classified communications networks; monitor the NSCC classified network to ensure connectivity and provide paging notification to management and system engineers; electronically transfer program build and load files utilizing the Aegis Wide Area Network to remote sites in accordance with Configuration Management processes; process user (customer) requests in a timely manner; and provide Help Desk and Customer Service support for internal and external customers during all shifts, including weekends and holidays. Additionally, successful candidate will monitor the Remedy Action Request System (AR) database for electronically submitted user service requests and process as required; develop a thorough understanding of all processes and procedures associated with the PGC Operations center as well as create, edit and maintain new procedures as required; support the Foreign Military Sales (FMS) program requirement's via the Electronic Data Transfer (EDT) server by transmitting and receiving files via FTP. Successful candidate must be a detail oriented individual with good interpersonal and communication skills and possess the ability to work in a team environment. Must be willing to work all shifts (including overtime) on a rotating basis to support a 24x7 operation (including weekends and holidays). Successful candidate must have a FULL SECRET CLEARANCE in order to meet eligibility requirements for access to classified information / duties.
Standard Job Description
Monitors and operates electronic digital computers to process business, scientific, engineering, or other data according to operating instructions. Normally required to set control switches; ensure that correct peripheral equipment is utilized and move switches to clear system and operate the equipment; selects and loads input and output units with materials such as tapes and printout forms. Observes equipment and control panels for operator messages or error indicators. Sets up and runs diagnostic test and reacts appropriately to the messages and reports errors or machine malfunctions as required. May perform clerical work incidental to machine operations such as labeling tape containers, maintaining production records, replenishing specified stock items, and distributing output materials. Normally required to operate peripheral equipment to perform such operations as tape-to-printer. Takes corrective action according to supervisor's instructions. May include working with multiple systems.
Security Clearance Secret
Typical Minimums
High School diploma, or equivalent experience/combined education, with additional specialized technical training equivalent to a technical Associate degree and/or demonstrated ability to perform assigned technical/para-engineering tasks and 1 Year of experience.
LMCareers Business Unit ESS0998 GLOBAL TRNG LOGISTICS (S8200)
Business Area  :Electronic Systems
Program  : MS2 Labor (Non-Fac)
Department  : 3791024:Business Ops (OS)
Job Class  :Product Support
Job Category : Hourly/Non-Exempt
City :Moorestown
State : New Jersey
Virtual No :Relocation
Available  :No
Work Schedule  :STANDARD-Mon-Fri/8 hours a day
Req Type  :Full-Time
Direct/Indirect :Direct
Shift :First
Apply for Computer Operator Sr

18 July 2012

SAP CS Support Analyst

SAP CS Support Analyst, End User, Maryland, Columbia, USA. My client a global end user organisation are looking for a SAP CS Support Analyst to join their organisation, ideally they are looking for candidates to have a minimum of 2+ years SAP CS Support experience.

Candidates should have the following skill set:
Responsibilities.
Supervision, administration and support of SAP Modules Customer Service and Material Management. Analysis of business processes in close co-ordination and contact with operating departments and central SAP IT in Germany. 1st and 2nd level support activities for users in the US and Canada. Identification on appropriate method of resolution and design of concepts. Collaboration on projects, including roll-out, support and training of SAP key users and users. Close contact and development co-ordination with SAP template owners. Optimization by execution of adjustments scoping maintenance activities and change requests
Requirements:
*Minimum 3 years of experience in a Sales and Service organization
*Good Understanding of service process
*Very good experience in customer and user orientation
*Good project management and training skills
*Experience in Material and Master data Management
*Understanding of gap analysis and functional specifications preparation
*Basic understanding of integration with other departments
*Solid experience with an ERP system in the Service environment
*Effective communication skills in English (verbal and written)
*Candidate must be prepared to travel

Apply for SAP CS SUPPORT ANALYST

SAP CS Support Analyst

SAP CS Support Analyst, End User, Maryland, Columbia, USA. My client a global end user organisation are looking for a SAP CS Support Analyst to join their organisation, ideally they are looking for candidates to have a minimum of 2+ years SAP CS Support experience.

Sales Assistant

18 july 2012 Apply for Sales Assitant Jobs

sales Assitant Jobs in USA

Location : Millennium - Dallas, Dallas TX US 75219
Job Type : Full Time Career Level : Entry Level Education : Bachelor's Degree Category : Sales/Business Development Job Description :
OBJECTIVE
Assisting  Account Executives with support duties for handling high volume of television or radio airtime sales of represented stations to advertising agencies.


RESPONSIBILITIES
·                      Maintains sales agreements between the advertising agencies and television/radio stations. This includes: receiving orders, transmitting to stations, confirming and generating contacts, and resolving discrepancies.
·                      Handles all airtime scheduling problems (revisions, cancellations, preemptions makegoods, etc.).
·                      Services and assists clients (advertising agencies, media buyers and station managers) when needed. Heavy phone contact with them on a daily basis.
·                      Assists Account Executive with preparing presentations; use of rating and research information.
·                      Perform other responsibilities as directed by supervisor or manager.

Job Requirements :
SPECIFICATIONS
·                      Must be an excellent communicator
·                      Ability to handle many tasks at once and to prioritize workload.
·                      Must be detail oriented with strong organizational skills.
·                      Ability to troubleshoot and resolve discrepancies.
·                      Being a team player is important to be successful in this position.
·                      Must be computer literate (Microsoft Suite) and have willingness to learn new industry related programs.