Showing posts with label IT Problem Manager. Show all posts
Showing posts with label IT Problem Manager. Show all posts

Wednesday, 15 May 2013

IT Security Engineer


Date:12th  May, 2013

IT Security Engineer::


Location: Abu Dhabi, United Arab Emirates
Employment Type:
Category: I.T. & Communications

Opportunity to join a leading Oil & Gas Operator based in Abu Dhabi on Contract basis.

Our client is Middle Eastern based Oil and Gas Production Company with multiple projects in the region.

Job Purpose:

  • Takes measures to help protect and maintain Confidentiality, Integrity, and Availability of Company data and information systems from internal/ external threats by adopting best IT security practices in the industry.

  • Leads and implements the design of Information Security Architecture, implements / maintains IT Security policies and procedures. Administers / monitors Company's Information Security Infrastructure systems and reports any security violations and IT Security risks in order to help protect company's computing and networking environment.

Key responsibilities will include:

  • Leads the design and implementation of the IT Security architecture and infrastructure to ensure data protection and data integrity, according to best practices and recognize information security standards.

  • Leads and supervises the Implementation of Information Security Management System (ISMS) for modest management of Company Information Security and appropriate measurement of Security level and gaps in Company against the IT Security Standards.

  • Develops and maintains the documentations of the technical procedures, standards, and guidelines for IT Security infrastructure components and products.

  • Supervises and coordinates a Computer incidents response team with members from IT sections and teams to manage computer security incidents and problems.

  • Keeps abreast of changing technology to meet the new ever increasing security threats.

  • Occasional contacts with HR to aware them about procedures, policies, and guidelines regarding IT Security.


Minimum Requirements:

  • Bachelor Degree in Computer Engineering or equivalent.
  • Minimum of 6 - 7 years experiences in the field of Technical Support of which two years are involved in IT Security.
  • Very good knowledge of spoken and written English.
-----------------------------------------------------------------------


-----------------------------------------------------------------------

Field Engineering jobs required


Date:13th May, 20013

Field Engineer:



Job Number: 1751188


Business: GE Healthcare

Business Segment: Healthcare Europe

About company:


We are GE Healthcare, a $17 billion division of General Electric Company. We have a shared passion: a desire to transform healthcare. By putting the strength of the world’s leading scientists, engineers and business people together, we can make anything happen. Our focus on early prevention helps to find and eliminate disease sooner so people can live longer, fuller lives.




Posted Position Title: Field Engineer


Career Level: Experienced

Function : Services

Function Segment : Field Services

Location(s) Where Opening Is Available : United Kingdom

Relocation Expenses: No


Role Summary/Purpose::



We are looking for a dynamic, experienced engineer to be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to the CT/PET modalities in the Central Scotland region.



Essential Responsibilities:


  • Technical: Maintains all models specific to CT/PET modalities in the Central Scotland region, with the opportunity to expand into other modalities as business needs demand it.
  • Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. 
  • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. 
  • LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team. 
  • Business growth: Assists in the growth and direction of business in his/her geographic area. 
  • Productivity: Responsible for Warranty and PMS contract cost control. 
  • Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts. 
  • Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices.
  • Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements
  • Ideal geographic location is within the Central belt of Scotland (Edinburgh/Glasgow/Stirling area) with travel required throughout all of the Scotland area, and other areas as required by the business. 
  • Qualified to Degree level or equivalent certification and work experience. 
  • Proven experience demonstrating technical analytical skills. 
  • Demonstrable Field Services experience. 
  • Comprehensive knowledge of X Ray modalities, CT/PET experience preferable. 
  • Proven ability to train others or sought by others for guidance and advice. 
  • Ability to work independently with minimum direction. 
  • High work standards and quality. 
  • Initiative and motivation. 
  • Self-starter – able to plan and organize work effectively. 
  • Excellent communications, listening and interpersonal skills. 
  • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs. 
  • Current valid driving licence

Wednesday, 1 May 2013

Senior IT Systems Engineer

Date:01st May, 2013

Senior IT Systems Engineer


Location: Pontefract
Ref: JB/1786
Type: Permanent
To £38,000 + Bonus + Overtime + Callout + Excellent Benefits!

Senior IT Support Engineer, Server Support Technician, Wintel, Technical Support, Infrastructure Support, Windows 2003/2008 Server, MCP, MCSA, MCSE, Citrix, SAN, VMware, Microsoft Active Directory (AD), Microsoft Systems Centre Operations Manager (MS SCOM), Exchange Server 2007, TCP/IP, Microsoft SQL Server.


Working for one of the UK’s most recognised names you will perform a mixture of infrastructure support and infrastructure development activities. This includes but is not limited to proactive monitoring, second line fault diagnosis and resolution, disaster recovery, problem resolution, upgrades to existing Windows based servers and systems, implementing and checking backups, anti-virus deployment and monitoring, auditing of environment and computer rooms and maintaining environmental records. Ensuring solutions are implemented in harmony with the existing environment and minimising disruption to the user community is essential.

Development activities include delivery of server platforms and solutions to underpin operational, automation and reporting services. You will use physical and virtualised server platforms; deploy office solutions including Citrix Presentation Server, Microsoft Exchange, Microsoft Office and file services.

Core Skills Required:


  • Proven skills working in a large multi-site corporate environment using Microsoft and Intel server and application technologies.
  • Proven knowledge and use of the following technologies: - VMware vSphere v4, Windows 2003/2008 Server, Microsoft clustering technologies, Citrix Presentation Server, Microsoft Active Directory, SAN Technologies, Microsoft Systems Centre Operations Manager (MS SCOM), Microsoft Exchange Server 2007, vbScripting, TCP/IP, Microsoft SQL Server. 
  • Plan and lead technical projects.
  • Design, specify and implement projects from conception to implementation.
  • Ability to plan and conduct technical testing on systems to be delivered.


The successful candidate will have specialisation in at least one or more of the following areas:-


  • Using Citrix technologies to deliver a large and critical centralised desktop environment.
  • SAN knowledge (IBM XIV beneficial but not essential) to manage, deliver and underpin file systems, MS SQL Clusters, VMware clusters, archival, tiered or unified storage using Brocade fibre-channel or iSCSI fabrics.
  • VMware vSphere server virtualisation and management in a multi-server clustered environment.


You will be confident in owning & taking a technical lead to determine the creation & delivery of technical solutions and play an active role in deciding systems policies, with the ability to lead in the delivery of large and critical platform solutions to schedule & budget.

Industry recognised qualifications such as MCP, MCSE advantageous.

You will be required to take part in a weekly callout rota and the Technical Services Team operates a shift pattern covering the hours 07:00am – 6:00pm.

Salary: To £38,000 + Bonus + Overtime + Callout + Excellent Benefits!

Location: West Yorkshire / Pontefract.

Cordius is a leading independently owned recruitment consultancy working throughout the East Midlands, West Midlands and the UK. Celebrating 25 years of successful recruitment within IT, Technical and Engineering disciplines, our highly experienced team of specialist consultants offer professional and transparent services to match the individual needs of both clients and candidates; Recruiting Permanent and Contract Helpdesk Analyst, Remote Support, Support Analyst, Technical Support, Network Support, System Administrator and Technical Support Engineer vacancies.



Resume format for IT jobs / Resume sample for IT jobs / resume for IT jobs







Tuesday, 1 May 2012

Senior Hardware Engineer

Senior Hardware Engineer

Engineering | San Mateo, CA


The Senior Hardware Engineer will be at the forefront of architecture, design and implementation of VSS' new generation of high-performance appliances and platforms. This individual will be part of a team developing very high performance packet processing capabilities to expand VSS Monitoring's, management, and application capabilities. You will be part of, and work closely with a team of outstanding firmware, software, QA, hardware engineers.


Responsibilities:
  • Contribute to the development of our next generation product lines.
  • Having deep knowledge of product development life cycle; including front end design, and backend product delivery into manufacturing
  • Ability to work with other groups, including software, mechanical and quality.

Qualifications:

  • B.S. degree in Electrical Engineering or equivalent work experience
  • 7+ years experience in hardware design
  • Must have hands on board design experience familiar with design tools including PADS, Allegro and/or Orcad
  • Strong knowledge with high speed design signal integrity issues, power distribution techniques and modern processors, memories (DDR2, DDR3)
  • Familiar with multicore processors, and architecture
  • Knowledge of multi Gigabit serial busses like PCI-E, DDR2, DDR3, PCIe Gen1 and Gen2 protocol and physical layer
  • Familiar with USB, SAS, SATA
  • Comfortable with board bring up and design validation on prototypes
  • Excellent verbal and written communications skills
Original Job Posted by

Monday, 23 April 2012

IT - Problem Manager



Date: 24, April 2012

IT - Problem Manager in Tampa, Florida

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 24,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. General Dynamics Information Technology is an Equal Employment Opportunity and Affirmative Action employer.
The Problem Manager will ensure the successful execution of the Problem Management Process and the adherence to Problem Management policies. Design, implement and manage the Problem Management process and ensures that services are restored as quickly as possible.
The Problem Manager should be able to accomplish the following:
• Design, implement and manage the Problem Management process including creating and updating all Problem Management documentation.
• Conducting awareness campaigns and training on the Problem Management process
• Manage all Major Problem Analysis
• Carrying out Major Problem Reviews
• Ensure the adherence to Problem Management Process and Policies
• Assists in investigating and resolving incidents.
• Works hand in hand with the Incident Manager, other ITSM process managers, and operational managers.
• Ensures that knowledge bases are up to date and fully utilized
• Audit of the Problem Management Process to support Continual Service Improvement
• Produce management reports and information based on organizational needs
• Bachelor's Degree in CRM, or related field.
• ITIL v3 Foundations
• 15+ years of IT experience
• MS/MA in an IT field
• USSOCOM experience
• ITIL® V2 Practitioner Certification in Support and Restore (IPSR)
• or ITIL® V3 Operational Support and Analysis Intermediate Certification recommended
• Private industry IT experience


• Strong understanding of other ITSM processes
• Good knowledge of the IT supported Customer services
• Good knowledge of the IT supplied services supporting the Customer services
• Familiarity with integrated ITSM tools and applications
• Excellent knowledge of Service Desk, helpdesk, call center environments (preferably in a management role)
• Strong management skills
• Able to multitask and prioritize
• Excellent Customer Service skills
• Mentoring and leadership skills
• Ability to communicate with all levels of management
• Great communicator
• Great problem solving skills
• Out of the box thinker.
• Good understanding of business fundamentals


Additional Information


Relocation No
Security Clearance Level Top-Secret
Security Clearance Basis Sensitive Compartmented Information (SCI)
Security Clearance Polygraph None
Job ID Number 198343
Job Function Information Technology
Potential for Deployment No




APPLY FOR IT-PROBLEM MANAGER

Popular Posts