IT Support Technician

Project Engineer - Stellenausschreibung

A profile of SartoriusThe Sartorius Group is an internationally leading laboratory and process technology provider covering the segments of biotechnology and mechatronics. In 2010, the technology group earned sales revenue of 659.3 million euros. Founded in 1870, the Goettingen-based company currently employs more than 4.500 persons. The major areas of activity in its biotechnology segment focus on fermentation, filtration, purification, fluid management and laboratory applications. In the mechatronics segment, the company primarily manufactures equipment and systems featuring weighing, measurement and automation technology for laboratory and industrial applications. Key Sartorius customers are from the pharmaceutical, chemical and food and beverage industries and from numerous research and educational institutes of the public sector. Sartorius has its own production facilities in Europe, Asia and America as well as sales subsidiaries and local commercial agencies in more than 110 countries.

What you can look forward to accomplishing
Major function of your position: Project management and engineering responsibilities for assigned bioprocess system projects, including scope definition, vendor management, development of P&ID’s and Major component lists and budget and delivery schedule maintenance. Perform other duties as assigned.

- Engineering specification review and interpretation for customized bioprocess equipment.
- Manage inter-company projects for systems fabricated at German manufacturing location.
- Develop P&ID, Major Component List and Vessel Specifications.
- Perform design calculations related to equipment sizing.
- Coordinate project activities between manufacturing and automation partner companies.
- Primary customer interface for all project requirements and activities.
- Manage the on-time and on-budget completion of assigned projects and customer
Preparation of Change Orders for definition of project scope changes.
- Manage project billing plans and profitability to maximize cash flow and control project costs
- Generate FAT test protocols and acceptance criteria based on standardized templates.
- Support FAT/SAT testing for custom equipment
- Field service support
- Preparation and compilation of documentation to support development of turnover package.
- Sales support for proposal development including contract review.
- Some international travel required.
- Travel less than 15%
Skills and experience that you need to bring to our company
Bachelor’s degree from a four year college in an engineering discipline. Chemical, Bioprocess or Mechanical preferred.
- Minimum of 2-5 years project management/engineering experience in the biopharmaceutical industry.
- Experience with upstream and downstream bioprocessing equipment and processes, i.e. cell culture, fermentation and filtration systems.
- Experience specifying instrumentation and process control components in a biopharmaceutical environment, i.e. sensors, valves, pumps, etc.
- Knowledge of pharmaceutical industry standards (cGMP, ASME-BPE, etc.)
Other Skills
- Ability to work proficiently with MS Office products, Microsoft Project, Visio etc.
- Ability to work with AutoCAD, AutoDesk Inventor and AutoDesk Vault Manufacturing.
- Familiarity with SAP or other MRP systems.
- Must be detail oriented with exceptional communication and interpersonal skills.
- Ability to work well in a multi-disciplinary, International team environment.
Keine Details erfasst
Kontakt 

Sartorius America
Patricia Sileo
5 Orville Drive Bohemia
11716 New York
T: +1.631.254.4249 ext. 8310
F: +1.631.254.4264 patricia.sileo@sartorius.com

Job Posted at : https://recruitingapp-609.umantis.com/Vacancies/2007/Description/2/Default?Redirect=true&

Engineer

Title: Engineer
Job ID: 953984
Start Date: 07/22/2011

Location:United States-Massachusetts-Andover

Org Marketing Statement
Pfizer Inc: Working together for a healthier world Founded in 1849, Pfizer is the world's premier biopharmaceutical company taking new approaches to better health.  We discover, develop, manufacture and deliver quality, safe and effective prescription medicines to treat and help prevent disease for both people and animals.  We also partner with healthcare providers, governments and local communities around the world to expand access to our medicines and to provide better quality health care and health system support.  At Pfizer, colleagues in more than 90 countries work every day to help people stay happier and healthier longer and to reduce the human and economic burden of disease worldwide.
Role Description
Provide engineering technical support related to the maintenance, installation, startup/commissioning, testing, and qualification of process and automated equipment and systems within a biopharmaceutical manufacturing facility.
Responsibilities
Candidate will be responsible for the design, troubleshooting and qualification of biopharmaceutical manufacturing equipment and control systems.   Work includes development of startup documents, commissioning plans, User Requirement Specification (URS), Functional Requirement Specification (FRS), Configuration Specification (CS), validation/qualification documents, execution of commissioning and qualification and assisting maintenance. The position may require equipment maintenance history review, investigation and audit support, process/component improvement project support, and reliability engineering support.
Qualifications
Candidate must have a BS/MS in chemical or mechanical engineering or relevant discipline.  Candidate must have a minimum of 5 years of experience working in a biopharmaceutical or pharmaceutical manufacturing facility. Candidate must have a working knowledge of cGMP systems and practices.  Candidate must be able to work across functional areas such as operations, maintenance, quality and regulatory.  Good communication skills, verbal and written, are required.  Must be willing to be on call or work off-shift as needed. Working knowledge with the following systems and applications is preferred: Allen-Bradley PLC Control Logix Visual Basic GE iFix and iHistorian Oracle database or SQL DH+ Control Net AutoCAD Visio MS Office Products

IT Support

Job Code: 2531

Division: SDS

Location: London, UK UK

Travel Involved: Not Specified

Job Type: Full Time

Job Level: Experienced

Education: Associates Degree or Equivalent

Skills:

Category: Information Systems

Schawk, Inc., (NYSE: SGK), is a leading provider of brand point management services, enabling companies of all sizes to connect their brands with consumers to create deeper brand affinity. With a global footprint of more than 60 offices, Schawk helps companies create compelling and consistent brand experiences by providing integrated strategic, creative and executional services across brand touchpoints. Founded in 1953, Schawk is trusted by many of the world's leading organizations to help them achieve global brand consistency.

Schawk Digital Solutions (SDS), a subsidiary of Schawk, Inc. is a leader in the development of content-centric technology and solutions. SDS serves the consumer products company, retail, pharmaceutical and media and entertainment industries with software and services that help these companies create compelling and consistent brand experiences. By aligning workflow technology with strategic business objectives, SDS products such as BLUE, MPX, MediaLink, Envision, RPM (Retail Performance Manager), and CPM (Campaign Performance Manager) empower companies to transform their graphic workflows to achieve a competitive advantage in the marketplace. Headquartered in Chicago, SDS has offices in Los Angeles, London and Singapore.

Job Summary

The Service Desk Engineer’s (SDE) objective is to provide support for the end-users of SDS applications and the server systems needed to run those applications. The SDE will evaluate the request and return issue resolution back to the requestor in a timely manner (sometimes driven by pre-defined SLA’s) and with the highest level of quality possible. The SDE will also execute project work assigned by Global Service Desk Manager, IT Manager, and/or Director of Infrastructure. The Service Desk Engineer will be evaluated primarily on how quickly they respond to end-user/IT support requests and will strive for an error-free service record


Job Responsibilities
•Incident Management – Technical Support (Primary Function)

•Provide inbound/outbound phone and email Technical Support to
users of SDS web based




•Systems/Software, partners and internal staff




•Investigate, troubleshoot and resolve client support requests
in a timely fashion or according to pre-defined SLA’s.




•Log client calls and issues into the Service Desk system in
order to manage client information




•Manage the life cycle of all assigned trouble tickets per
management communicated processes, procedures and workflows,
including the proper escalation in and out of the SDS Service Desk
team.




•Manage client support issues and escalate as required (includes
assigning, routing issue information, status tracking, resolution
communication)




•Maintain open and frequent communications with Client
Relationship Manager with regards to client activity




•Ensures that assigned trouble tickets are updated regularly
with clear and concise notes that indicate actions needed to complete
request




•Provide reports of incident management activity upon request
for both internal staff and external users.




•Will be required to receive and respond to client issues in a
timely manner to adhere to client contractual SLAs




•Provide SDS internal staff with technical/desktop support if
needed in addition to the technical/desktop support provided by
Corporate IT/Service Desk.




•Event Management – Technical Support (Primary Function)




•Use available tools to monitor system performance, security and
quality and respond immediately (depending on shift and escalation
path) to alerts when performance, security or quality monitors fail
or exceed alert thresholds




•Gather and compile detailed issue information and propose
solutions




•Will be required to skillfully and quickly resolve, escalate
and/or conduct root-cause analysis activities and follow established
SOP for Non-Conforming Product, the SOP for Unplanned Downtime, or
other SOP, work instruction or process as directed.




•Review all information available to maintain a high level of
performance, security and quality, including logs,reports, external
monitoring tools, and direct interaction with the application
interface and/or manual queries of the data




•Perform client site maintenance activities




•Will be required to receive and respond to system alerts in a
timely manner to ensure adherence with uptime requirements and
performance SLAs




•Ensure client systems are performing at optimal levels (within
established SLAs) to ensure uninterrupted business functions with the
highest level of performance, security and quality possible




•Request Management - Implementation, Upgrade and Project
Support: (Secondary Function)




•Provide IT security, software, configuration and hardware
change request services upon request, mostly from other internal SDS
departmental staff.




•Will be required to finish RFC and project work in a timely
manner according to SDS strategies and goals




•Follows the change control process and documents all changes
and procedures correctly




•Strict adherence to the documentation standards for change
control, proving a very high level of detail and accuracy in all
change control documents.




•Strict adherence to the approval mechanism required before
changes can commence




•Implements changes as needed, directed or via Change Control
without error or causing other issues




•Will be required to write and execute detailed FDA validation
style documentation for installations and




•upgrades of software




•Support upgrade planning and execution activities (i.e., client
contact/notification, IT requests, change




•control/configuration requirements, testing)




•Perform implementation and upgrade application, integration and
user acceptance testing




•Document test results as a quality record and report all
failures for appropriate resolution




•Provide IT desktop procurement requests for SDS internal
staff.




•Internal Project Support - Implementation, Upgrade and Project
Support: (Secondary Function)




•Provide work as requested for internal projects for SDS IT,
problem management, Client/Implementation




•Services, QC and Development.




•Provide support for the build process of new sites using the
Load Application




•Occasional element/file population duties




•Contributes to Product and Customization Testing




•Complete special projects as assigned




•Support implementation services, client services and user
acceptance testing for new SDS client




•implementations, upgrades and customizations, as well as
testing Schawk Digital Solution’s (SDS) new product offerings for the
SDS Development & QC Team.




•Contributes to Product and Customization Testing




•Complete special projects as assigned




•Support implementation services, client services and user
acceptance testing for new SDS client implementations, upgrades and
customizations, as well as testing Schawk Digital Solution’s (SDS)
new product offerings for the SDS Development & QC Team.




Qualifications / Requirements
•Able to provide strong interpersonal and communication
skills(written and verbal)




•Must have excellent attention to detail




•Strong analytical troubleshooting skills and the ability to own
problems through to resolution




•Able to work within diverse endironments, through all levels of
hte business and sometimes with irate customers.




•Must have strong planning ability to meet client and internal
SLA’s as well as release schedules.




•Able to work unsupervised




•Must be proactive and able to juggle multiple work streams




•Able to be calm and work well under pressure




•Able to meet targets and deadlines.




•Demonstrate a proactive approach and ability to establish and
implement robust support processes




•Able to interpret a variety of instructions and technical
information furnished in written, oral, diagram or




•schedule form.




•Must have awareness of the ITIL standards and be able to show
an appreciation of how it is used within online ticketing systems
used for Incident, Event, Request, Problem and Configuration
Management.




•Incident, Event and Request Management Services as they relate
to end-user/IT support requires knowledge in




•the following areas:




•Intel based servers – Required




•Windows 2003 – Required




•Windows 2008 - Required




•IIS 6 / 7 - Required




•MS SQL 2000 / 2005 - Required




•TCP/IP, DNS, NAT, Networking knowledge - Required




•Tomcat 5 / 6, Websphere or Weblogic (Java Virtual Machine)-
Required




•Remote Server Administration - Required




•Subversion – Desirable




•F5 - Desirable




•Java (jsp, servlet) experience – Desirable




•Code4ward Royal TS – Desirable (UK-only)




•Overland Backup Tape storage device – Desirable (UK-only)




•VMware ESX experience – Required (UK-only)




•Request Management as it relates to SDS internal staff desktop
support, or how these technologies interact with




•SDS applications.




•Dell/HP laptops and desktops




•Microsoft Office 2003 / 2007 - Required




•Windows XP, Vista, 7 - Required




•Creative Suite CS 3/4 - Desirable




•Mac OS X - Desirable




•Microsoft Visio 2003 / 2007 - Desirable




•Microsoft Project 2003 / 2007 - Desirable




•Cisco VPN - Desirable




•Snag-IT




•WinZIP - Desirable




•WebEx - Desirable




•Printers




•Scanners




•Efficient use of Microsoft Office products including the
ability to learn new software products.




Personal Performance Factors
•Integrity/Ethics - deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
•Perseverance - targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.
•Adaptability/Flexibility - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
•Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
•Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.

Job Posted at (resource : https://schawk.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=2531&site_id=148 ) Apply Here

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Information Technology Specialist

Information Technology Specialist

Job Title: Information Technology Specialist

Department: Department Of Labor

Agency: Office of Assistant Secretary for Administration and Management

Sub Agency: U.S. Department of Labor

Job Announcement Number: DE-11-ATL-OASAM-105

SALARY RANGE: $59,987.00 - $93,470.00 /year

OPEN PERIOD: Friday, July 08, 2011 to Monday, July 18, 2011

SERIES & GRADE: GS-2210-11/12

POSITION INFORMATION: Full-Time Permanent

PROMOTION POTENTIAL: 12

DUTY LOCATIONS: Few vacancy(s) in one of the following locations: Atlanta, GA

WHO MAY BE CONSIDERED: U.S. Citizens;

ICTAP eligibles in the local commuting area.

JOB SUMMARY:

Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

This position is located with the U.S. Department of Labor, Office of the Assistant Secretary for Administration and Management (OASAM), Department of Safety, Technology, and Emergency Preparedness in Atlanta, GA.

As an Information Technology Specialist, he/she is tasked to analyze/perform work necessary to plan design, develop, test, implement, integrate, maintain or modify systems for solving problems in accomplishing work processes. 

The full performance level for this position is at the GS-12. 

KEY REQUIREMENTS:

U.S. Citizenship.

Relocation expenses will not be paid.

Requires a probationary period if the requirement has not been met.

Appointment to this position may require a background investigation.

 

 

Duties

Additional Duty Location Info:

Atlanta, GA

The incumbent erves as the OASAM Information Technology Specialist who oversees the installation, maintenance and operation of the Department's regional communications networks, both regional as well as those which are integrated with the nationwide network.

He/She assumes responsibility for providing support of system hardware and software installations; data flow capacity; etc. He/She provides oversight for the regional network servers to (1) serve and control network workflow, (2) to house and effectively execute shared software and (3) to house and effectively disseminate shared database files.

The incumbent serves as a member of the National Office Back-up Disaster Recovery Site,  Atlanta Emergency Response Team, particularly in IT infrastructure and facilities support for national and regional Continuity of Operations Plan (COOP).  In case of an emergency that requires involvement of the Atlanta OASAM and impacts the Atlanta region, the incumbent will affect IT advance preparation procedures in accordance with guidance, documentation, and direction from emergency operations staff.

He/She serves as Atlanta OASAM Technical operation specialist of the consolidated DOL computer center by performing or directing site planning, preparation, and installation of computer equipment - including network servers and other hardware, cabling, air conditioning and electrical systems, space allocations, safety, and physical security.  Coordinates site operations with serviced and co-located agencies, providing technical expertise to maintain system compatibility and connectivity and monitoring vendor performance.

The incumbent analyzes Employee Computer Network (ECN) shared-software specifications including the interpretation of training for OASAM ECN end-users. Periodically meets with users to discuss, analyze and identify automation needs and provide recommendations for automating manual processes via the use of existing software or to apply new software applications.  As required, develops software applications for the organizations serviced which requires expertise in the use of off-the- shelf software applications such as MS Word 2003, MS Excel 2003, and MS Access 2003 etc.

­The incumbent troubleshoots software problems and provides technical advice and assistance to end-users.

­He/She maintains technical expertise regarding state-of-the-art software applications used by DOL to explore future use and/or to provide orientation to users.

He/She supports the design, implementation and maintenance of a comprehensive IT security and emergency recovery/restoration system. Ensures that all standards for backup processes are established and maintained for both networked systems and individual personal computers.

­The incumbent ensures that access to databases, other computer files and hardcopy output is restricted in accordance with the Privacy Act and Department regulations. Assumes responsibility for the Information Technology internal controls program thus insuring that proper computer security is maintained.

­As assigned, performs site planning, preparation and installation of computer equipment, including, but not necessarily limited to, assessing hardware cabling, electrical requirements, network serves, air conditioning requirements, space allocations, employee safety concerns and physical security, etc. Analyzes, evaluates and makes recommendations on all requirements for modems, lines, personal computers, and related technical equipment and IT services within the Regional Office of OASAM. Assures that proposals are consistent with the Department's plans and budget constraints. Develops supplemental analyses and other supportive documentation, as appropriate.

­The incumbent evelops and provides training on various software applications and systems.

He/She provides technical advice designed to ensure initial and continuing connectivity to a wide range of geographically dispersed offices by supporting and maintaining a variety of system capabilities, e.g., name service, server integrity, etc. Serves as the principal advisor in the establishment of client agency networks by monitoring inter-regional connectivity and coordination vendor contract services.

­He/She provides continuous liaison and technical assistance to regional managers relative to regional problems, current/proposed capabilities, systems processing and enhancements which are needed to improve the effectiveness of management. Studies current systems operations and makes recommendations for improvements based upon available resources.  Conducts regional systems tests when requested by the Information Technology Center (ITC) or as required by Departmental standards. Designs audit routines to test data integrity and the reliability of information systems. Evaluates the adequacy of controls as reflected in policies and practices of the IT operation. Prepares reports, in layman's terms when applicable, which identify problems and proposed changes.

The incumbent provides oversight and direction for the daily operation of the ECN site and monitors the performance of contractors and vendors to assess conformance with contract work involving the ECN configuration and telecommunications facilities which support multiple systems. These systems use interactive personal computers, and/or gateways for on-line processing, data entry, electronic mail, files transfers, database software and word processing, etc. Assures that priority schedules are maintained and maintenance on the equipment is performed at scheduled intervals.

­Additionally, the incumbent attends meetings, conferences and serves on task forces, as assigned, provide information on current and future IT issues.  He/She prepares written reports which document the workload status of problems and provide recommendations to management for improved processes, procedures and policies for subsequent review/consideration.

The incumbent develops Regional IT training calendar, provide classes for users, review data from the training provided, and coordinate with Regional Training Officer on IT training needs.

Performs other duties as assigned.

­

 

Qualifications and Evaluations

QUALIFICATIONS REQUIRED:

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service.  GS-9 for the GS-11 and GS-11 for the GS-12.

Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Examples of qualifying experience include:

Mastery of a specialty area (e.g. applications system designs, database management, IT equipment analysis, system software design), or comprehensive knowledge of Federal ADP (i.e., the incumbent functions as a technical expert in either a specialty area or as a general data processing expert covering a wide range of technology and applications).  Specialized experience with the following system/software: COM vault tape backup system, BMC Remedy system, DRA Account and Resource Administrator software, RSA Authentication Manager Software, and Microsoft Remote Desktop, and Remote Assistance. Develops and teaches end user on Microsoft office suites products.

Education may be substituted for specialized experience as follows:

At the GS-11, a Ph.D. or equivalent doctoral degree or

3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

There is no substitution of education for experience at the GS-12.

Applicants must meet all legal and regulatory requirements.  Please reference the "Required Documents" section for additional requirements.

HOW YOU WILL BE EVALUATED:

If you meet the minimum qualification requirements for this position, you will be evaluated against the evaluation factors (competencies) noted below and will be placed into one of the following quality categories based on your responses to the vacancy questions.

Categories

Category A - Meets the basic qualification requirements for the vacancy announcement and has successful experience in the same or similar job that has demonstrated superior proficiency in applying knowledge, skill, and ability in the critical competencies for this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy announcement and demonstrates satisfactory proficiency in the critical competencies for this position.

Category C - Meets the specialized experience outlined in the minimum qualifications requirements section of the vacancy announcement and demonstrates proficiency in the basic competencies required for this position.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

Information Technology

Managing and Organizing information

Problem solving/Decision Making

Interpersonal Skills

Customer Service

Teamwork

Oral communication

Written communication

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means, such as the interview process.  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  It is essential that your resume provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If your responses are not adequately substantiated by your resume, the HRO will amend your responses to more accurately reflect the level of competency that is indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments such as an interview, a panel review, written test, writing sample, etc.

INFORMATION FOR ICTAP/CTAP ELIGIBLES ONLY: If you meet the eligibility requirements for special priority selection under ICTAP/CTAP you must be well-qualified for the position to receive consideration for special priority selection.  ICTAP/CTAP eligibles who are placed into Category A will be considered "well-qualified" for priority selection purposes.

Click Application of Veterans Preference for Category Rating Jobs for more information.

To preview questions please click here.

Benefits and Other Info

BENEFITS:

The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  Employees on Part-Time work schedules receive all of these benefits on a prorated basis.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.

OTHER INFORMATION:

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES

 

HOW TO APPLY:

Follow the 5 steps below to apply online to a Department of Labor (DOL) vacancy.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, reference How To Apply Detailed Instructions.  For help, refer to the Vacancy Contact on the announcement in the "Questions about this job" section.  Save your information before the 60 MINUTE TIMEOUT or risk losing your information!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents

It is essential that your resume provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If your responses are not adequately substantiated by your resume, the HRO will amend your responses to more accurately reflect the level of competency that is indicated by the content of your resume.

STEP 2 - Answer Vacancy Questions (DOORS)

Click the Apply Online button, which is available when you search for a job on www.usajobs.gov, click on the title and proceed.

STEP 3 - Submit Supplemental Documents

Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation.  If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. To avoid this, submit documents (ex. undergraduate and graduate degree transcripts) as one document. 

STEP 4 - Review Application and click Finish

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date

REQUIRED DOCUMENTS:

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Submit your documents by following the instructions provided in the "How to Apply" section or go to www.jobs.dol.gov and click on "How To Submit Supplemental Documentation".  You are not required to submit a document if it does not apply to you.

- Veterans Documents (if applicable): In order to be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  If you are claiming 10-point preference eligible, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. Without this documentation, you will not receive veteran's preference.  Additional information on veterans' preference is available in the Vet's  Guide at: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

AGENCY CONTACT INFO:

HR Specialist

Phone: 404-302-5872

Fax: 000-000-0000

TDD: 877-889-5627

Email: mitchell.david@dol.gov 

Agency Information:

U.S. Department of Labor

Sam Nunn Center

61 Forsyth Street SW

Atlanta, GA 30303

Fax: 000-000-0000

Kindly visit : http://jobview.usajobs.gov/GetJob.aspx?JobID=100777427

IT Systems Analyst

IT SYSTEMS ANALYST

_____________________________________

Location : United States

Job Code : 189

_____________________________________

Chamilia, headquartered in downtown Minneapolis, Minnesota, is a progressive, high growth company that sells customizable jewelry to fine quality jewelry retailers throughout the world. Chamilia is a privately held company selling a variety of bracelets and necklaces with beads and charms made of Italian Murano glass, Swarovski® crystal, as well as gold and silver. Chamilia jewelry allows each individual to design and customize their own bracelets and necklaces each having their own unique character and style.



Position Summary:

The System Analyst is responsible for defining, developing, configuring, securing  and supporting Chamilia’s global business systems portfolio of applications. This is a hands-on role with a broad range of implementation, configuration and support duties. This position will work closely with IT Business Analysts, management and external systems partners to design, configure, install, and support key components of the business applications portfolio.

Key Accountabilities:

Ø Participates in IT system planning to facilitate the company’s business system architecture

Ø Leads the installation and support of off-the-shelf and vendor-hosted applications, databases, and operating systems

Ø Leads and supports application integrations

Ø Performs configuration, patching, testing, and debugging to support new applications installs and updates to existing applications

Ø Consults with users to identify current operating procedures and to clarify program objectives

Ø Support, maintain and document software functionality; writes documentation to describe program configuration and integration points

Ø Software testing and quality assurance, participates in the testing process through development of detailed test scenarios and analysis, test witnessing and certification of software.

Ø Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis

Ø Front end user interface design

Ø Performance tuning, improvement, balancing, usability, automation

Ø Integrate software with existing systems

Ø Evaluate and identify new technologies for implementation

Ø Systems and data security

Ø Maintain standards compliance

Qualifications:

The ideal candidate will have the following education, work experience, and abilities:

Ø Education: Bachelor’s degree in a related area.

Ø Experience and Knowledge - -The qualified candidate will be knowledgeable with one or more integrated business applications such as Web, ERP, PLM, CRM,SCM, e-commerce with 5+ years experience in at least 2 of the 4 areas listed below:

o    Client/server applications installation and technical support

o    Relational databases and related systems (SQL Server preferred)

o    eCommerce applications and interfaces

o    Web development programming languages

Ø Technology Skills - -Prefer background with Microsoft Dynamics, Salesforce.com, Sitecore,  SharePoint, C#, XML, HTML, ASP, .NET, SQL, SQL Server Reporting Service, IIS, COM/COM+, Active Directory, LAMP architectures, EDI, Middleware, and ETL. 

Ø Natural Focus on Customer Service Excellence - - commitment to consistently deliver high quality work products and services in a timely and cost effective manner.

Ø Communication Skills - - Strong verbal and written communication. Ability to communicate technical concepts and ideas in non-technical terms

Ø Strong Work Ethic - - is self-starting, conscientious, hardworking, flexible, acts with integrity, collaborative, communicative, and builds strong relationships with diverse customer groups.

We offer a competitive wage and benefit package including:
Incentive Compensation

401(k) plan with company match

PTO -- Paid Time Off

Health, Dental, and Disability benefits

Business casual dress

Job Listed at :http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=CHAMILIA&cws=1&rid=189