Tuesday, 11 September 2012

Trainee Computer Operator


Trainee Computer Operator - Harrogate/North Yorkshire

Location:Harrogate 
Salary:From £20,000 to £22,000 per annum Excellent Package + Shift Allowance
Date posted:07/09/2012 15:36Job 
type:Permanent
Company:SPS Resourcing
Contact:Stephen 
SavvaRef:CWJobs/CWTCO005
Job ID:54523856
Trainee Computer Operator required for prestigious financial organisation in Harrogate/North Yorkshire. 

The main purpose of the role is to carry out the day-to-day operation of the companys Electronic Switching, Gateway and Transaction Service ensuring the highest levels of service availability and integrity.You will be operating the Company's mainframe computer hardware, application software, system software and associated peripherals, ensuring all activities are performed in accordance with company agreed standards. 

Duties:

•Provide first line problem solving for issues associated with a wide range of mainframe computer facilities, communications network equipment and management diagnostic tools.
•Maintaining full knowledge of, and working within, Company processing schedules, quality standards and service level agreements.
•Ensuring all service interruptions are recorded in accordance with defined procedures and progressed to the point of service restoration as speedily as possible. 



This is a trainee role so experience isnt necessary but experience in a helpdesk/service/customer service role would be advantageous. You will a proven team player, able to work effectively and closely with others. Also be able to work weekends and nights on a shift rota that covers a 24x7x365 operation. With a proven ability to learn and follow processes but also able to identify and suggest improvements to work processes. You will have good problem solving skills and be able to deal with urgent issues in a calm but timely manner. 

This is an excellent opportunity to join a UK market leader who invests heavily in their staff with excellent training and offer great career progression. For full job description please contact Stephen Savva at SPS Resourcing or email CV to apply.