Scheduler / Receptionist
Scheduler/Receptionist - Mt. Airy Site in Phila. PA - FT 33.5hrs
Job Code : N/A
Location : Philadelphia PA US 19119
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Education : High School or equivalent
Job Description :
Schedule and reschedule appointments as necessary, via telephone calls or in person.
Operate Avatar scheduling module.
Check clients in Avatar upon arrivaland accept co-payments for services.
Maintain accurate lists of client s in outpatient groups.
Check phone messages for schedule changes. Return calls in a timely manner.
Capture any client changes in payer/insuranceand or demographics information and forward to appropriate staff.
Listen attentively to customer compliants and refer them to Business Office Manager or Clinical Supervisor.
Immediately notify clinical staff of clients in crisis.
Maintain Consumer confidentiality in accordance with HIPAA and NHS Polices and Standards.
May perform other related duties as required or assigned.
Job Requirements :
High School Diploma or GED.
1-2 years experience in Healthcare/Behavioral Health business office environment
Computer, Phone, Fax & Copy machine savey is a must.
Managed care background preferred.
Work Schedule: FT 33.5hrs
Sun - OFF
Mon - 8:30am - 4:30pm
Tues - 8:30am - 4:30pm
Wed - 8:30am - 4:30pm
Thurs - 4:00pm-8:00pm
Fri - 8:30am - 4:30pm
Sat - OFF
Pay Rate =$10.10hrs
Shift/Hours : First Shift (Day)
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