Client Program Coordinator
Tracking Code : 306063-548
Valassis is the nation’s leading marketing services company including newspaper-delivered promotions, direct mail, in-store marketing, Internet-delivered marketing and analytic services. We reach over 60 million households through newspaper distribution and 90% of U.S. homes through shared mail distribution. The company has more than 15,000 advertisers worldwide, representing 96 of the top 100 U.S. advertisers. With global headquarters in Livonia, Michigan, Valassis employs approximately 7,000 associates in 22 states and nine countries and is widely recognized for its associate and corporate citizenship programs. Valassis companies include Valassis Canada, Promotion Watch, Valassis Relationship Marketing Systems, LLC and NCH Marketing Services, Inc.
Rewarding creativity and encouraging excellence allows associates here to shine. We don’t need specific goals or milestones to celebrate at Valassis. We’re proud of ourselves, both as a successful business and as a culture. We have no trouble mixing business with pleasure. In fact, having fun is one way we inspire, and promoting camaraderie promotes collaboration – something we greatly value. Valassis associates in every function and at every level of the company are encouraged to contribute their thoughts and ideas – and rewarded for them.
At Valassis, we strive to offer benefits to attract and retain talent, while ensuring the health and wellness of our highly valued associates. We offer comprehensive health, dental, and vision insurance. We also know that work/life balance is important. We offer flex-schedules, work from home options, and a variety of other flexible working arrangements. Please visit www.valassisbenefits.com for more details.
We’re proud of the awards we’ve won. They celebrate our culture, success, innovation — and, of course, our associates. We have been recognized as Advertising Age "Best Places to Work in Marketing & Media", Information Week 500 “Top Technology Innovators”, Working Mother "100 Best Companies", National Association for Female Executives “Top 50 Company for Executive Women”, American Advertising Federation “Mosaic Award”, Dave Thomas Foundation for Adoption “Best Adoption-friendly Workplace”, Printing Industries of America “Best Workplace in the Americas” These awards are simply testament to our associates’ talents, creativity and effort, which drive our success.
What it's like working in Client Services at Valassis:
Employees in our Client Services group interact with all areas of the business, including: sales, marketing, targeting, analytics, logistics and manufacturing. They are experts in the Valassis products and services and have detailed knowledge of our constantly evolving offerings. Client Services work directly with our clients to develop and present marketing solutions using products such as newspaper, direct mail, shared mail, social media and product sampling. They influence cross-functional teams to achieve “wins” everyday for their clients.
-Enter and verify client orders for Strategic Clients distribution accounts.
-Acting as full Client Point of Contact for assigned account load. Communicate with Sales and Operations as needed to resolve internal and external client issues.
Client advertising order maintenance
Production coordination, including researching of copy issues & shortages, preparing change notices, etc.
Notify Sales of print copy shortages, profile changes, etc.
Client account or profile maintenance
-Assist Sales in the execution of client programs as defined by the standard
-Client Service Level Agreements.
Creation/maintenance of permanent profiles
Coordination Private Carrier Distribution programs
Client marketing analysis
Client facing meetings and weekly calls
Promote great customer service, be self motivated, with problem solving skills, results oriented and always lead by example.
PC literacy: MS Office(Word, Excel, PowerPoint)
Capable of acquiring a thorough knowledge of internal workings of Valassis
Strong written/verbal communication skills and interpersonal skills
Strong organizational, time management, multi- tasking, analytical skills
Advanced team skills
Bachelor's degree or equivalent work experience
HOUSTON, Texas, United States